Snap Inc., parent company of the visual messaging app Snapchat, is a technology company all about the camera. Their emphasis on fun, thoughtful design comes across in their apps and products, and the company recognized the need to apply the same focus to their sites and web platforms.

At the start of what would become a multi-year partnership, Snap came to us for help launching new websites, increasing business conversion rates, and working with stakeholders across the business to get the work done. Right away, we worked to understand Snap’s talent gaps and needs, their organizational structure, and the nature of the work we'd be delivering most often. From there, we built a multidisciplinary Platform Management Team that both augmented Snap’s own engineering team and led design for their web platforms.