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Insurance services

Insurance customers leave over friction, not price

Policy administration and claims platforms built for a paper-based industry can't keep pace with insurtechs already using AI to price risk and settle claims in real time.

Trusted by the world’s leading brands
Google Cloud Premier Partner
15 years with Google Cloud
google dedicated partner
Let’s get specific

An unresolved claim costs more than the claim itself.

Loss ratios are tightening, comparison platforms have made switching effortless, and capital and reporting requirements keep rising, from Solvency II and NAIC risk-based capital rules to IFRS 17 and GAAP. Underneath all of it sit policy administration and claims systems that were never built to reprice risk or settle a claim in real time. Every month spent working around that gap is a month a faster-moving insurtech spends closing it.

Insurance technology gaps.

Loss ratios are tightening, switching is effortless, and reporting rules keep rising. Most policy and claims platforms weren't built for any of it.

Pricing and claims stuck in the past

Policy administration and claims systems were never built to reprice risk or settle a claim in real time. Every month spent working around that gap is a month a faster-moving insurtech spends closing it.

Switching has never been easier

Comparison platforms have made leaving effortless, and customers don't leave over price. They leave over friction.

Regulations are exposed

Capital and reporting requirements keep climbing with Solvency II, NAIC, IFRS 17, GAAP. Security still gets bolted on after an incident forces the question, not built in from the start.

What good looks like for insurance services.

01

Regulatory confidence

02

Real-time pricing

03

Secure by design

04

Competitive experience

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Why Beyond

Underwriting is becoming a real-time decision.

Risk is increasingly being assessed, priced, and settled by an agent, human or artificial, acting on someone else's behalf. The insurers ready for that shift are already restructuring around it.

01

Agentic underwriting and claims

AI agents pricing risk and settling claims end-to-end, with people stepping in for the complex or high-value cases that actually need them.

02

Real-time products

Cover that prices and pays out automatically the moment a trigger event happens, no claim form required.

03

Agent-to-agent transactions

Brokers, and increasingly a customer's own AI agent, comparing, binding, and switching cover without a human touching a form.

04

Answer engine visibility

More customers are asking an AI assistant to find them cover than typing into a comparison site. Products that aren't structured for that assistant to read are effectively invisible to it.

05

Continuous fraud monitoring

Suspicious claims flagged the moment they're filed, not three months into a review cycle.

Services built for financial services.

Cloud and data modernisation

Migrating policy administration and claims systems off legacy platforms onto modern, compliant Google Cloud foundations.

AI adoption and scaling

Building the data foundations behind algorithmic pricing, underwriting models, and claims automation, and deploying agentic workflows across the policy lifecycle.

Customer experience and commerce

Designing broker portals and direct-to-consumer platforms that convert and retain, including conversational and agent-led servicing.

Security

GRC frameworks matched to insurance regulation wherever you operate, plus Google SecOps for real-time threat detection and automated fraud monitoring.

Digital workplace

Genuine Workspace and Gemini adoption across underwriting, claims, and operations teams.

Not sure where to start?

Start where you need us.

A regulator's finding, a board directive, or a competitor's launch usually decides where an insurer starts with us. All three are valid starting points, and none require the others to happen first.

01

Foundations first

Get compliant, secure, and audit ready, whether that's the whole engagement or the base for what's built on top of it.

02

Data and AI

Modernise pricing, underwriting, and risk decisioning without waiting on a wider transformation programme.

03

Customer experience

Rebuild broker and policyholder platforms to compete with insurtechs, independent of what's happening underneath.

Proven at scale
Company

From weeks to 10 seconds. We built the world's first fully digital broker portal for Ki Insurance, replacing manual negotiation with instant, data-driven pricing.

Smiling person in glasses and beige turtleneck sitting on a grey sofa, holding a yellow mug.

Why Beyond?

We help insurers move at the market's pace without losing the regulator's confidence.

01

15 years of insurance experience

Deep experience across insurance, underwriting, and claims, built with the sector's regulatory and operational realities in mind, wherever you're licensed to operate.

02

Regulatory-grade delivery

Trusted by heavily regulated organisations, where getting compliance wrong means regulatory action, not just cost.

03

The complete lifecycle

Cloud foundations, data, AI, security, and customer experience under one roof.

04

Proof at the frontier

Experience building first-of-a-kind platforms from scratch, not just modernising what already exists, even in the most cautious corners of insurance.

Let’s talk

Send us a message, and we'll connect you with the right people to move forward.