• All of the capabilities of the Standard role (as set out above), plus:

• Qodea Senior Trainers have a background (at least 5 years) in relevant Learning and Education recommendations or delivery and have a degree level qualification or equivalent professional experience.

• Work with Customers’ business departments, operations and infrastructure design teams to understand business objectives, design principles and technical constraints.

• Multi-skilled consultant who delivers a hybrid role encompassing design and implementation on all aspects of Google Workspace including Gemini, Appsheet, Appscript, Chrome Enterprise

• Work with Customers’ business departments, operations and infrastructure design teams to understand business objectives, design principles and technical constraints.

• Explain trade-offs, costs and benefits of solution options.

• Work with Digital Workplace Specialists and sales teams.

• Provide a solution design.

• Qualified to Google Workspace and Google Chrome Professional level.

• Professional Scrum Master (PSM) certified at scrum.org

• Collaborates with the team and the Customer to determine the appropriate delivery methodology.

• Guides the team in effectively using the chosen delivery framework and helps the Customer and Qodea team members improve their Agile and Scrum skills to continuously improve processes

• Leads Scrum Events / Customer touchpoints to keep them focused and productive; drives clear understanding within the team and with Customer stakeholders, ensuring transparency and effective communication.

• Identifies and resolves impediments that hinder the team's progress.

• Monitors and reports Agile metrics to ensure frequent delivery of value.

• Adjusts the team’s delivery approach as needed to keep the project on track.

• Professional Scrum Master (PSM) certified.

• Professional Scrum Product Owner (PSPO) certified.

• Experienced in Business Analysis and Consulting.

• Experienced in Agile Coaching and multiple delivery frameworks.

• Extensive experience working on cloud native projects at scale on GCP.

• Multi-skilled consultant who delivers a hybrid role encompassing Scrum Master, Business Analyst and Agile Coach roles as listed in this document. Working with Customer stakeholders to achieve project objectives.

• Tailors and manages the delivery approach to ensure transparency and collaboration with the Customer.

• Monitors and reports Agile metrics to ensure frequent delivery of value.

• Coaches the internal and Customer teams in agility.

• Skilled in analysis planning and delivery.

• Discovery design and facilitation.

• Requirements Elicitation & Management.

• In-depth knowledge of core Agile frameworks (Scrum, SAFe, XP, Kanban, etc.) and their principles.

• Experienced with Agile tools and techniques used for planning, tracking, and reporting (e.g., Jira, DevOps, Trello, Confluence).

• Ability to determine and apply Agile metrics used to measure team performance and project progress (e.g., velocity, throughput, cycle time burndown charts etc).

• Expertise in techniques for managing the product backlog, including estimation techniques, backlog refinement and prioritisation.

• Excellent communication and facilitation skills to guide discussions, keep meetings focused, and ensure everyone participates effectively.

• Ability to coach and mentor individuals and teams, helping them improve their Agile skills and problem-solving abilities.

• Change Management skills to navigate organisational change effectively, addressing resistance and guiding teams through the Agile adoption process.

• Ability to adapt to changing priorities and situations, and think critically to solve problems that arise during projects.

• Authorised Trainer (certified by Google)

• Professional Cloud Architect / Data Engineer / Machine Learning Engineer (certified by Google)

• Generalist knowledge of all Google Cloud products, technologies and services, as well as Google-adjacent cloud-native technologies

• Specific knowledge relevant to certification track (ie. cloud architecture, data engineering)

• Excellent communication and presentation skills, managing classes of learners with enthusiasm and energy while fielding difficult questions and managing classroom logistics

• Ability to engage audiences in delivery of training material

• Able to explain complex topics simply, adapting delivery to suit the skill level and learner type of a specific classroom

• Uses effective real-world examples to augment training

• Knowledge of the Google Cloud Learning services curriculum

• Ability to assess a customer’s training needs and make recommendations for courses and learning pathways

• Able to design and create new training materials or edit existing training materials, including technical writing and elements of graphic design

• Ideally has a consulting/engineering background to provide real-world examples and draw from experience