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Retail Reimagined: AI & The Future of Shopping

From shopper touchpoints to inventory forecasting, this report offers guidance on how AI can be put to work in retail. In it, you'll find:

  • 5 ways AI is reshaping the retail experience
  • Insights on the state of shopping from original research
  • Illustrative examples of AI at work
  • And more

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Hyper-personalization: a new era in retail

Personalization has long been the hallmark of luxury brands due to the high costs involved in providing tailored experiences. Now, AI is democratizing this capability, making hyper-personalization accessible to more retailers. Here, we explore the implications of hyper-personalization and the different ways it can be harnessed by retailers to drive engagement.

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AI, Inspiration, and Identity: A Q&A with Creative Director Cat Dunn

Creative Director Cat Dunn sits down with Jarrod Tredway, Beyond’s Head of Brand Strategy, to talk about AI as a collaborator, how she searches offline for online inspiration, and the role her queer identity plays as a part of her work.

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The rise of AI travel assistants

AI assistants capable of planning trips and booking travel are popping up everywhere, providing personalised recommendations, destination overviews, and in-the-moment assistance. Here, we offer an overview of this emerging technology and what it will take for AI agents to become more trustworthy travel partners.

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