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Transforming Health: A Service Design Approach to Precision Medicine

What's inside

Cover of the "Transforming Health" report

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“Transforming Health: A Service Design Approach to Precision Medicine”

This guide offers an insightful look into how a customer service design approach can increase the reach of pioneering precision medicines to better serve patients. Inside, you'll find:

  • A clear framework for service-led transformation
  • A real-world case study from a leading medicines company
  • Guidance to help localize, scale, and optimize delivery
  • And more

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